What should I do if my medication doesn't arrive on time or is damaged during shipping? Michael Dombkiewicz September 24, 2023 01:41 Updated Please reach out to our customer support team by either emailing help@reflexmd.com or calling 1-888-807-2462. Related to Cost, Pricing & Service How it works Related articles How is Semaglutide medication packaged for shipping? Can I request expedited shipping for my medication? How do I cancel my subscription, and will I receive a refund? Something is wrong with my shipment, there is not enough medication in my vial to last the month? Adjusting Your Injection Schedule