General Information
- Where are your products manufactured?
- Is getting lab work done required by ReflexMD®?
- I am not losing any weight and my appetite did not decrease - what now?
- Can I talk to a doctor after I have gotten my prescription?
- What do I do with the used syringes?
- Do you take health insurance?
GLP-1's
Oral GLP-1 Drops
GLP-1 Maintenance Dose
- What is the eligibility criteria for a maintenace dose prescription?
- Do I need lab work for the maintenance does?
- Can I get a maintenance dose if I am a new ReflexMD customer?
- Can I get a maintenance dose if I haven't hit my target weight yet?
- Why would I want the maintenance dose after I got to my target weight?
Subscription & Pricing
- What happens if the subscription price changes after I’ve subscribed?
- Is insurance coverage available for the ReflexMD subscription?
- Can I cancel my subscription at any time?
- Do you require a long-term contract?
- How often will I be billed for the subscription?
- Are there various subscription tiers or options available?
Shipping & Delivery
- What should I do if my medication is delayed or arrives damaged?
- How is medication packaged for shipping?
- Can I request expedited shipping for my medication?
- Does the packaging maintain privacy and discretion?
- Is there a signature required upon delivery?
- Is international shipping available?
Referral Program
- How does the Referral Program work?
- How do I refer a friend to ReflexMD?
- If I refer a friend to ReflexMD and they sign up, when do I get my discount?
- If I am referred to ReflexMD by a current customer and I sign up, when do I get my discount?
- If I refer a friend and they try to sign up, but are not eligible, do I still get the credit?
Account & Billing
- Does Medicare cover a subscription with ReflexMD?
- What type of payment plans do you offer?
- Is there a recurring billing cycle for the subscription?
- What do I need to do to file an FSA reimbursement claim?
- Is my subscription eligible for FSA/HSA/HRA reimbursement?
- Do you accept FSA or Health Savings Account debit cards?